Payment and Delivery

Payment

We offer several payment options for your order:

  • Payment in cash upon receipt of the order.

Cash payment is carried out upon receipt of the goods in your post office or on the hands of the courier, bearer order.

  • Bank cards (online payment).

To transfer funds, transfer via internet bank.

To select the payment by credit card on the page “checkout” You should press the button “payment with the help of Sberbank”.
Payment is made through PJSC Sberbank with the use of bank cards of the following payment systems:

  • World
  • VISA International;
  • Mastercard Worldwide.

Description of the data transfer process
To pay (enter your card details) you will be redirected to the payment gateway of PJSC Sberbank. Connection with payment gateway and transfer of information is carried out in protected mode using SSL encryption protocol. In case your bank supports the technology of secure Internet payments Verified By Visa or MasterCard SecureCode, you may also need to enter a special password to perform the payment. This site supports 256-bit encryption. The confidentiality of the reported personal information is provided by PJSC Sberbank. The entered information will not be given to third parties except for the cases stipulated by the legislation of the Russian Federation. Payment on bank cards is carried out in strict accordance with the requirements of payment systems world, Visa Int. and MasterCard Europe SPRL.

Refund of transferred funds is made to your bank account within 5 – 30 business days (the term depends on the bank which issued your bank card).

Return of goods

The term of return of the good quality is 14 days from the moment of receiving the goods.
Refund of transferred funds is made to your bank account within 5 – 30 business days (the term depends on the bank which issued your bank card).

Delivery in Russia

Choose the method that suits you

Почта России
350 rubles 5-14 days all over Russia
Подробнее
The advantage of this type of delivery is its cost. The cost of delivery in Russia-350 rub. for 1 order. Delivery times vary depending on the destination (to Moscow-about 5-10 working days).
Курьерская доставка
From 270 rubles 2-4 days all over Russia
Подробнее
Delivery to the office or home. Dates vary depending on the destination (to Moscow-3-4 working days). Shipping cost-270 rub. For 1 order for Moscow within MKAD and 590 rub. For Moscow outside Mkad and all over Russia.

Shipping features Worldwide

Shipping by any convenient way around the world

Почта России
Individually around the world
Подробнее
The cost and terms of delivery are specified individually by e-mail Sovetanna@yandex.ru. Simply specify in the letter your address and our managers promptly calculate the cost of delivery. 
Курьерская доставка
Individually around the world
Подробнее
The cost and terms of delivery are specified individually by e-mail Sovetanna@yandex.ru. Simply specify in the letter your address and our managers promptly calculate the cost of delivery.

Description of the data transfer process

To pay (enter your card details) you will be redirected to the payment gateway of PJSC Sberbank. Connection with payment gateway and transfer of information is carried out in protected mode using SSL encryption protocol. In case your bank supports the technology of secure Internet payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password for the payment.
This site supports 256-bit encryption. The confidentiality of the reported personal information is provided by PJSC Sberbank. The entered information will not be given to third parties except for the cases stipulated by the legislation of the Russian Federation. Payments on bank cards are carried out in strict accordance with the requirements of payment systems world, Visa Int., MasterCard Europe SPRL, JCB